Here’s some FAQ’s for Mobilise Remedial Massage
Our Website
How do you book online?
Pressing any of the Book Online Links (including THIS ONE) will take you to our booking system. This is separate to our website, and will open in a new web page. When you get there: 
- You will have the choice between Chronic Pain Treatment (for a comprehensive neuroscience-driven assessment and treatment), Myotherapy (expert remedial massage), Sports Massage or Remedial Massage.
- Once you have clicked on the treatment of your choice, you will be able to choose to look at all available appointments, or pick a specific therapist.
- From there you will see a calendar, and you can click on the time of your choice.
- Put in your name, birthdate, mobile number and email, and you have a booking!
Will I get an appointment reminder?
Yes! You will receive an email confirmation on the day you make the booking, and an SMS reminder the day before the actual appointment.
Where can I read more about what you do? 
We have a News and Blog section that can give you lots of info on what we do and how it works; we also have a Facebook Page.
On my first visit to the Mobilise Clinic
How do I find you?
We are located on the first floor of Toowong Terraces (not the Village!), 31 Sherwood Rd Toowong. We are in the same suites as MetroWest Physio, and we have a large sign on the window – so it’s easy find us.
What payment options do we have?
Mobilise accepts Eftpos, Visa, Mastercard and American Express. We also accept cash payments.
Do you have Hicaps?
Yes, we have a HiCaps machine, meaning you can claim your health insurance rebate on the spot and only pay any gap on the day. Please check with your health insurer for claim limits.
Are all your treatments covered by health insurance?
Yes, all our treatments are covered by health insurance. *On occasion, our new therapists may take a couple of weeks to have all their provider numbers organised (our profession requires new numbers to be generated for each clinic address). If this is the case for your treatment, we will let you know prior to the date, and discount the treatment price for you to compensate for the rebate payment.
Do you have parking?
There is parking nearby in Toowong village as well as street parking on Sherwood Rd.
What facilities do you have?
We have toilets and bathrooms, wheelchair access, a reception area and cold water available.
How close are you to public transport?
We are 30m away from Toowong Village and its train station. There are also extensive bus services to the area.
Are your therapists certified and qualified?
All our therapists are qualified in both Myotherapy and Remedial Massage. Every therapist is a certified member of either Myotherapy and Massage Australia (AAMT) or the Australian Natural Therapies Association (ANTA), the two largest Professional Associations for our industry. This ensures you will only receive the highest quality treatment, and all the treatments are covered by health insurance.
How much are your appointments?
Chronic Pain Treatment: 75 mins $110.
Myotherapy: 60 mins $99, 30 mins $70.
Remedial Massage: 60 mins $99; 30 mins $60.
Sports Massage: 60 mins $99; 30 mins $60.
** You can claim health insurance at the time, so you will only have to pay a gap on the day.
Treatment Information
Why would I choose a Chronic Pain Treatment over Myotherapy or Remedial Massage?
Chronic pain treatments are our most comprehensive treatment option. It encompasses all myotherapy and remedial massage techniques and knowledge, but also adds neuroscience driven techniques and assessments to ensure we address the complex biopsychosocial elements of living with chronic pain. This may include pain education, neuroplasticity training such as graded desensitisation or visualisation, massage, joint mobilisation, or even dry needling (only with informed consent!). Your appointment is completely tailored to your specific condition and as such your CP Therapist may draw on many techniques from each of our modalities to help you.
What is the difference between Myotherapy and Remedial Massage?
Myotherapy is a Bachelor Degree in manual medicine. Myotherapists may use massage as part of their treatment, but will have a deeper understanding of your complaint and a much more involved treatment plan for helping you. Remedial Massage is a Diploma qualification, and wonderful for tight, sore muscles or general sports massage. At Mobilise, our therapists are both Myotherapists and Remedial Massage Therapist’s.
Can I talk to someone about my condition or pain to see if Mobilise is right for me?
Of course! There is always a therapist on hand to talk to about what hurts, and if we can help. We would love to chat to you on the phone, or via email to help you make the most informed decision about your health that you can.
Will I need repeat treatments?
Depending on your condition, you may need repeat treatments. This will be discussed and planned with you, always keeping YOUR needs and goals in mind. Our job is to get you better, and for you to not need us!
Will you give me home rehab?
In the spirit of making sure you stay out of pain, and don’t need us in the long term, we make sure we create a plan for you to use at home to help you heal, and to keep you out of trouble. If you have a chronic pain treatment or a myotherapy appointment, this plan may be fairly detailed and may have some progressive steps; if you have a remedial or sports massage appointment, the plan may include some common stretches and information for good musculoskeletal health.
Can you deal with multiple injuries or conditions in the one treatment?
We can, but we may need to prioritise based on time limits. It may require more than one appointment to comprehensively cover all the issues that are worrying you, but our mission is to get you back on your feet as fast as we can – or give you the tools to manage your condition effectively without needing us too often!

